Read the CBI refund policy
You have two days
(48 hours) from the time of registration to
review the course materials through the student website. if you decide that
this is not the course for you, you must contact us in writing before the
two days is complete and request a refund. The amount you have paid will
be refunded, less a $50 administration fee.
The administration fee covers the cost of the fees we are
charged for processing your initial payment, the cost of
processing a refund and the administrative cost of manually
reversing your order.
Instalment Payments
If you are paying for your course by instalments you
are responsible for ensuring that there are funds available on your chosen
payment method. Please ensure that the payment method that you choose is
available for the period of the instalments. For example, if you are paying
the six monthly instalments, your credit card must be valid for the next
six months.
If you are unable to make a monthly payment you must
contact us in writing at least 7 days before the payment is due. If you fail
to contact us and the payment is declined you will be automatically
suspended from the student website and no longer have access to course
materials. If you subsequently wish to be reinstated the full balance will
be due and there will be a $50 administration fee. Students
will not be
reinstated if they fail to contact us within one month of the payment being
declined.
Your instalments will be taken on the same day each
month. For example, if you register for training on the 25th of March, each
monthly instalment will be charged on the 25th of the month. If you need to
change your payment method or the date that payments will be made, we can
only do this by cancelling the payment plan and manually processing each
payment. There is a $50 administration fee for this service.
Students who have chosen to pay for their training by instalments will
have full access to all course materials through the student website,
provided all payments are approved. Course materials are also provided in
book form (student manuals) once all instalments have been made. If at
any time a student wishes to pay the remaining balance and receive their
written books immediately they can do so by contacting us and asking the
balance, then processing the transaction through the shopping cart.
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