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Frequently Asked Questions

Do I receive written manuals?

You can choose to receive paper based manuals in addition to your online course materials, or alternatively you can select the green online option only and save the printing and shipping costs as well as reducing your carbon footprint!


When you first register for a course you will be asked to choose between the paper manuals and the green option. If you choose the paper manuals a shipping cost will be calculated and the manuals will be printed and sent to you once your payments are made in full. These manuals are for you to keep and form part of your growing library on childbirth. For the Birth Doula and Postnatal Doula courses there are three manuals - Communication Skills, Physiology and Birth or Postnatal Doula Skills, comprising more than 650 pages of information. For the Antenatal Teacher and Breastfeeding Counsellor courses there are three manuals - Communication Skills, Physiology and Counselling or Teaching Skills, comprising more than 950 pages of information. If you choose the green online option you will have access to all the course materials through the student website and will receive a discount on your course cost.

Students who choose to pay for their course in one payment will receive their manuals as soon as they register (allow about 2 weeks for delivery within the USA and Canada and up to 5 weeks for other countries). Students who choose to pay by installments receive their manuals when the final installment is made. You can pay the balance of your account early if you would like to receive your manuals sooner.

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"Having such experienced doulas to discuss all sorts of birth topics was great! I now feel confident & prepared to perform my tasks as a labour doula because of this course. Thanks to you all!" Jeanne, Alabama

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